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EMERGENCIES

In an emergency call 999 and ask for Police, Fire, or Ambulance. Calls are free from any phone but should only be made in real emergencies. 

TIME

In the Winter Cardiff is on Greenwich Mean Time (GMT). From late March until late October, clocks go forward one hour to British Summer Time (BST). 

OPENING HOURS

Most of the larger shops in Cardiff city centre are open Monday-Friday 9.00-20.00, Saturday 9.00-19.00 and Sunday 11.00-17.00. Smaller shops and those outside the centre will have shorter opening hours. Many convenience food stores are open 7.00-23.00 every day. 

PUBLIC HOLIDAYS

On public holidays, also known as bank holidays, banks and some shops will be closed. Public transport may also run more limited services, similar to Sundays. However, most large shops, restaurants, bars and cinemas will be open.  

The exception is Christmas Day when nearly all shops and services are closed.

UK PUBLIC HOLIDAYS

  • Christmas Day – 25 December 
  • Boxing Day – 26 December 
  • New Year’s Day – 1 January 
  • Good Friday – varies, March-April 
  • Easter Monday – varies, March-April 
  • Early May Bank Holiday – Usually first Monday in May 
  • Late May Bank Holiday – Usually last Monday in May
  • Late Summer Bank Holiday – Usually last Monday in August

PHARMACIES

The largest pharmacy in Cardiff city centre is in the main Boots store, accessible from Queen Street and also from inside St David’s shopping centre. It is open 8.00-20.00 Monday-Friday, 8.00-19.00 Saturday, and 11.00-17.00 Sunday.

A later opening pharmacy is available at Boots at Cardiff Bay Retail Park. This is open until 22.30 every day.

POSTAL SERVICES

The main Post Office in Cardiff is inside the WH Smith store on Queen Street. It is open Monday-Saturday 8.00-18.00 and Sunday 11.00-15.00. There are no post collections or deliveries on Sundays.

CURRENCY

Along with the rest of the UK, Cardiff uses pound sterling (£). 

EXCHANGING MONEY

You can change currency at the Post Office inside the WH Smith store on Queen Street 

Bureau de change services are also available at: 

BANKS

Most banks in Cardiff city centre are open Monday-Friday 9.00-17.00 with many closing earlier on Saturdays.

TIPPING

Tipping is not expected in the UK in the way it is in some countries. Although it’s not necessary to tip, it’s always greatly appreciated. 

For taxis it’s customary to round the total fare up to the nearest pound. 

If you’re in a restaurant a service charge is sometimes added to your total bill, which you are expected to pay. If nothing is added and you are happy with the service you’ve received, a tip of around 10-15 per cent is standard. Many restaurants automatically add a service charge to the bill, so do check before leaving a tip. 

If a porter takes luggage to your hotel room for you, it is customary to tip them approximately £2. If you order room service you can leave a tip at your own discretion.

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